Email interception fraud
Criminals who gain access to a mailbox, or spoof one convincingly, have diverted completion funds by sending “updated” bank details at exactly the right moment.
Solicitors and law firms
Business email for solicitors and law firms
Client confidentiality, completion monies and decades of correspondence all run through a law firm’s email. The platform underneath needs to be as careful as the people using it.
What we hear
The email problems law firms tell us about
Secretaries and fee earners
Diaries and inboxes are shared between partners, associates and their secretaries, and the permissions need to be precise.
Long retention
Matter correspondence must be kept, findable and preserved unaltered when a dispute arises.
Insurer and client questionnaires
Professional indemnity insurers and institutional clients ask directly about email security and where data is held.
How we help
What hosted Exchange changes
All included at £8.00 + VAT per mailbox, unless marked as an optional add-on on our price list.
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Anti-spoofing set up for youSPF, DKIM and DMARC configured and monitored, with impersonation protection for lookalike domains.
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Delegate access done properlySecretaries can manage diaries and send on behalf of fee earners, with permissions set in minutes.
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Litigation hold and retentionPreserve a mailbox completely, including deleted items, when a matter needs it.
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JournalingAn optional independent copy of every message for firms that must show nothing was altered.
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UK-only data, in writingPrimary copies, replicas and backups held in the UK, with UK-only support access, in our data processing agreement.
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Public folders keptFirms with filing built around public folders keep them when they move off their own server.
Questions
Questions law firms ask us
Can secretaries manage partners’ calendars and email?
Yes. Exchange delegate access lets a secretary manage a fee earner’s calendar, and send on their behalf or as them, with permissions you can set and change yourself in the SolidCP control panel.
Can a mailbox be preserved for a dispute?
Yes. Litigation hold preserves everything in a mailbox, including items users delete, until the hold is lifted. It is included in our service.
Useful reading
Talk to us about email for your business
Tell us how many people you have and what you use today. We will reply with a written quote and a migration plan, usually within one working day.
- Free assisted migration
- No set-up fee, no minimum term
- UK data centres, UK engineers