Payment diversion fraud
Criminals impersonate practices and clients to change bank details on invoices and payment requests. A single successful attempt can cost more than a decade of email.
Accountants and bookkeepers
Business email for accountancy practices
Your inbox holds client financial data, and your clients pay invoices you email them. That makes accountants a favourite target for email fraud — and makes where your email lives a question clients increasingly ask.
What we hear
The email problems accountants tell us about
Year-end attachments
Accounts packs, scanned records and large spreadsheets bounce off mail systems with small limits, pushing staff onto ad-hoc file-sharing services.
Seasonal staff
Extra people for the January rush, gone by spring — on annual licences that cannot be reduced mid-term.
Client questions about data
Engagement letters and client due diligence increasingly ask where personal and financial data is stored.
How we help
What hosted Exchange changes
All included at £8.00 + VAT per mailbox, unless marked as an optional add-on on our price list.
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DMARC and impersonation protectionSet up and monitored for you, so nobody can send email from your domain and lookalike domains are flagged.
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150 MB attachmentsLarge enough for year-end packs without a separate file-transfer service.
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No annual commitmentAdd a mailbox for the busy season, remove it in April. We bill the difference.
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UK-only data, in writingMailboxes, replicas and backups in UK data centres, committed to in our data processing agreement.
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Free shared mailboxesaccounts@, payroll@ and tax@ as shared mailboxes at no extra cost, with the right people given access.
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Retention policiesKeep records for the periods you need without relying on people tidying their inboxes.
Questions
Questions accountants ask us
How long should an accountancy practice keep client emails?
It depends on what they contain. Emails forming part of accounting records follow HMRC’s periods — for limited companies, 6 years from the end of the financial year — and your professional body may set its own expectations for client files. Our guide to keeping business emails sets out the main UK periods.
Can we add staff just for the tax-return season?
Yes. There is no minimum term: add mailboxes in SolidCP when you need them and remove them when you do not. Additions are charged pro rata and removals credited on your next invoice.
Useful reading
Talk to us about email for your business
Tell us how many people you have and what you use today. We will reply with a written quote and a migration plan, usually within one working day.
- Free assisted migration
- No set-up fee, no minimum term
- UK data centres, UK engineers